STATEMENTS OF PROFIT OR LOSS BY STRATEGIC BUSINESS UNIT
      
  
  
|  | For the nine months ended 30 September |  |  | 
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| (€m) | 2019 | 2018 | Increase/(decrease) | 
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| Revenue | 6,059 | 6,115 | (55) | -0.9% | 
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| Mail | 1,833 | 1,928 | (95) | -4.9% | 
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| Parcels | 599 | 528 | 71 | 13.5% | 
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| Other revenue | 124 | 134 | (10) | -7.6% | 
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| Intersegment revenue | 3,504 | 3,525 | (21) | -0.6% | 
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| Costs | 5,517 | 5,561 | (44) | -0.8% | 
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| of which: |  |  |  |  | 
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| Total personnel expenses | 4,036 | 4,029 | 7 | 0.2% | 
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| of which ordinary personnel expenses | 4,024 | 4,009 | 15 | 0.4% | 
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| of which early retirement incentives | 12 | 19 | (7) | -35.2% | 
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| of which disputes and other extraordinary items | (1) | 0 | (1) | -507.9% | 
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| Other operating costs | 1,428 | 1,482 | (54) | -3.6% | 
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| Intersegment costs | 54 | 51 | 3 | 5.6% | 
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| EBITDA | 542 | 553 | (11) | -2.1% | 
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| Depreciation, amortisation and impairments | 538 | 376 | 162 | 43.0% | 
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| EBIT | 4 | 177 | (173) | -97.8% | 
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| EBIT Margin | 0.1% | 2.9% |  |  | 
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| Finance income/(costs) | 6 | (16) | 23 | 138.6% | 
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| Profit before tax | 10 | 161 | (150) | -93.6% | 
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| Income tax expense | 20 | 66 | (46) | -69.0% | 
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| Net profit | (10) | 95 | (105) | -110.7% | 
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