Segment profit or loss - Insurance Services

  Six months
ended 30 June
Increase/(decrease)
millions of Euro 2014 2015 Amount %
Insurance premium revenue 8,249 9,474 1,225 14.9
Other income from insurance activities 1,860 1,735 (125) (6.7)
TOTAL REVENUE 10,109 11,209 1,100 10.9
Personnel expenses 11 13 2 18.2
Cost of goods and services 21 22 1 4.8
Other operating costs 4 4 - n/s
Net change in technical provisions for insurance business and other claims expenses 9,584 10,385 801 8.4
Other expenses from insurance activities 45 306 261 n/s
Costs from other segments 221 238 17 7.7
Depreciation, amortisation and impairments 3 5 2 66.7
TOTAL COSTS 9,889 10,973 1,084 11.0
OPERATING PROFIT/(LOSS) (EBIT) 220 236 16 7.3