Segment profit or loss – Financial Services
| for the six months ended 30 June (€m) | 2016 | 2015 | Increase/(decrease) | |
|---|---|---|---|---|
| Net interest income | 760 | 765 | (5) | -0.7% |
| Interest and similar income | 782 | 799 | (17) | -2.1% |
| Interest and similar expense | (22) | (34) | 12 | -35.3% |
| Net fee and commission income | 1,780 | 1,765 | 15 | 0.8% |
| Fee and commission income | 1,807 | 1,791 | 16 | 0.9% |
| Fee and commission expense | (27) | (26) | (1) | 3.8% |
| Profits/(Losses) on trading, on disposals or repurchases and adjustments in hedge accounting | fair value 499 |
316 | 183 | 57.9% |
| Net interest and other banking income | 3,039 | 2,846 | 193 | 6.8% |
| Net losses /recoveries on impairment of loans and advances | (5) | (6) | 1 | -16.7% |
| Net income from banking activities | 3,034 | 2,840 | 194 | 6.8% |
| Administrative expenses: | (2,521) | (2,337) | (184) | 7.9% |
| personnel expenses | (64) | (63) | (1) | 1.6% |
| other administrative expenses | (2,457) | (2,274) | (183) | 8.0% |
| Net provisions for risks and charges | (16) | (30) | 14 | -46.7% |
| Other operating income/(expenses) | (12) | (17) | 5 | -29.4% |
| Operating expenses | (2,549) | (2,384) | (165) | 6.9% |
| Operating profit/(loss) (EBIT) | 485 | 456 | 29 | 6.4% |