Segment profit or loss – Financial Services

for the six months ended 30 June (€m)20162015Increase/(decrease)
Net interest income 760 765 (5) -0.7%
  Interest and similar income 782 799 (17) -2.1%
  Interest and similar expense (22) (34) 12 -35.3%
Net fee and commission income 1,780 1,765 15 0.8%
  Fee and commission income 1,807 1,791 16 0.9%
  Fee and commission expense (27) (26) (1) 3.8%
Profits/(Losses) on trading, on disposals or repurchases and adjustments in hedge accounting fair value
499
316 183 57.9%
Net interest and other banking income 3,039 2,846 193 6.8%
Net losses /recoveries on impairment of loans and advances (5) (6) 1 -16.7%
Net income from banking activities 3,034 2,840 194 6.8%
Administrative expenses: (2,521) (2,337) (184) 7.9%
  personnel expenses (64) (63) (1) 1.6%
  other administrative expenses (2,457) (2,274) (183) 8.0%
Net provisions for risks and charges (16) (30) 14 -46.7%
Other operating income/(expenses) (12) (17) 5 -29.4%
Operating expenses (2,549) (2,384) (165) 6.9%
Operating profit/(loss) (EBIT) 485 456 29 6.4%