GROUP OPERATING RESULTS

Profit for the first quarter of 2016 amounts to €367 million, an improvement of €56 million on the same period of 2015.
Operating profit is up 16.1% from €484 million for the first quarter of 2015 to €562 million for the first three months of 2016, benefitting from the positive performances of almost all the sectors in which the Group operates. The contribution to operating profit from the Postal and Business Services segment is up 46% (€177 million in the first quarter of 2016, compared with €121 million in the same period of 2015). This essentially reflects the positive contribution from the fees paid by BancoPosta RFC in return for use of the Group’s distribution network. The Financial Services segment recorded a strong performance, with operating profit of €267 million (€250 million in the first quarter of 2015), primarily linked to returns on BancoPosta RFC’s investments.
The Insurance Services and Asset Management segment reports operating profit of €108 million (up 11.3%) and an excellent operating performance, with €6.1 billion in premium revenue during the period (€4.9 billion in the first quarter of 2015).

Reclassified consolidated statement of profit or loss

for the three months
ended 31 March
Increase/(decrease)
(€m)20162015Values%
Revenue from sales and services and insurance premium revenue 8,277 7,142 1,135 15.9%
Postal and Business Services 923 969 (46) -4.7%
Financial Services 1,165 1,178 (13) -1.1%
Insurance Services and Asset Management 6,132 4,931 1,201 24.4%
Other Services 57 64 (7) -10.9%
Other income from financial and insurance activities 1,467 1,385 82 5.9%
Financial Services 389 317 72 22.7%
Insurance Services and Asset Management 1,078 1,068 10 0.9%
Other operating income 15 16 (1) -6.3%
Postal and Business Services 13 14 (1) -7.1%
Financial Services 2 2 - n/s
Total revenue 9,759 8,543 1,216 14.2%
Cost of goods and services 600 617 (17) -2.8%
Net change in technical provisions for insurance business and other claims expenses 6,728 5,734 994 17.3%
Other expenses from financial and insurance activities 197 15 182 n/s
Personnel expenses 1,505 1,498 7 0.5%
Capitalised costs and expenses (4) (5) 1 -20.0%
Other operating costs 20 55 (35) -63.6%
Total costs 9,046 7,914 1,132 14.3%
EBITDA 713 629 84 13.4%
Depreciation, amortisation and impairments 151 145 6 4.1%
Operating profit/(loss) 562 484 78 16.1%
Finance income/(costs) 3 2 1 50.0%
Profit/(loss) on investments accounted for using the equity method 3 - 3 n/s
Profit/(Loss) before tax 568 486 82 16.9%
Income tax expense 201 175 26 14.9%
Profit for the period 367 311 56 18.0%

n/s: not significant

Total revenue by operating segment

 for the three months
ended 31 March
Increase/(decrease)
(€m)20162015  
Postal and Business Services 936 983 (47) -4.8%
Financial Services 1,556 1,497 59 3.9%
Insurance Services and Asset Management 7,210 5,999 1,211 20.2%
Other Services 57 64 (7) -10.9%
Total revenue 9,759 8,543 1,216 14.2%

Total revenue of €9,759 million is up 14.2% on the same period of 2015. The improvement primarily reflects the positive performance of insurance services and asset management, where total revenue amounts to €7,210 million (up 20.2% on the first quarter of 2015).
Postal and Business Services contributed total revenue €936 million, registering a reduction of 4.8% (€983 million in the first quarter of 2015) due to the expected decline in traditional letter post.
Total revenue from Financial Services amounts to €1,556 million, marking an increase of 3.9% due to a rise in “Other income from financial activities”, which is up from €317 million in the first quarter of 2015 to €389 million in the same period of 2016. This income is primarily generated by the sale of available-for-sale financial assets, in which the postal current account deposits of BancoPosta RFC’s private customers are invested.
As noted above, the Insurance Services and Asset Management segment which, from 1 January 2016, also includes the activities of BancoPosta Fondi Sgr, delivered excellent results during the period, with Poste Vita and its subsidiary, Poste Assicura, recording premium revenue of €6.1 billion (premium revenue of €4.9 billion in the same period of 2015). This primarily reflects the performances of traditional Class I investment and savings products, where the Group has built up a strong presence. Other income from financial and insurance activities is up €10 million from €1,068 million in the first quarter of 2015 to €1,078 million in the same period of 2016.
Total revenue from Other Services amounts to €57 million (€64 million in the same period of 2015) and is generated by Poste Mobile.

Cost of goods and services

 for the three months
ended 31 March
Increase/(decrease)
(€m)20162015  
Services 467 465 2 0.4%
Lease expense 86 88 (2) -2.3%
Raw, ancillary and consumable materials and goods for resale 37 42 (5) -11.9%
Interest expense 10 22 (12) -54.5%
Total 600 617 (17) -2.8%

The cost of goods and services is down 2.8% from €617 million in the first quarter of 2015 to €600 million in the first quarter of 2016, primarily reflecting a reduction in the cost of funding, represented by interest paid to customers by BancoPosta RFC.

The net change in technical provisions for the insurance business and other claims expenses, which is closely linked to the above growth in premium revenue recorded by Poste Vita, amounts to €6.7 billion (€5.7 billion in the first quarter of the previous year).

Other expenses from financial and insurance activities are up from €15 million in the first quarter of 2015 to €197 million in the same period of 2016, reflecting the greater impact of movements in the fair value of financial instruments, for the most part attributable to the subsidiary, PosteVita.

Personnel expenses

 for the three months
ended 31 March
Increase/(decrease)
(€m)20162015  
Salaries, social security contributions and sundry expenses (*) 1,498 1,492 6 0.4%
Redundancy payments 6 9 (3) -33.3%
Net provisions (uses) for disputes 1 (3) 4 n,s,
Total personnel expenses 1,505 1,498 7 0.5%

n/s: not significant Increase/(decrease)
(*)This includes the following items: salaries and wages; social security contributions; employee termination benefits; temporary work; Directors’ fees and expenses; other costs (cost recoveries).

Ordinary personnel expenses, linked to salaries, contributions and sundry expenses, amount to €1,498 million, marking a slight increase with respect to the first quarter of 2015 (up 0.4%).
The cost of early retirement incentives during the quarter amounts to €6 million (€9 million in the same period of the previous year) and regards management personnel. The cost of early retirement incentives for non-management staff was covered by a portion of the provisions for restructuring charges, made at the end of the previous year to cover the estimated costs to be incurred by Poste Italiane for early retirement incentives for employees leaving the Company by 31 December 2017.