SEGMENT PROFIT OR LOSS - POSTAL AND BUSINESS SERVICES
| for the six months ended 30 June (€m) | 2017 | 2016 | Increase/(decrease) | |
|---|---|---|---|---|
| Revenue from sales and services |
1,786 |
1,855 | (69) | -3.7% |
| Other operating income | 26 | 29 | (3) | 10.3% |
| Total external revenue | 1,812 | 1,884 | (72) | -3.8% |
| Intersegment revenue | 2,453 | 2,440 | 13 | 0.5% |
| Total revenue | 4,265 | 4,324 | (59) | -1.4% |
| Cost of goods and services | 993 | 994 | (1) | -0.1% |
| Personnel expenses | 2,841 | 2,893 | (52) | -1.8% |
| Depreciation, amortisation and impairments | 260 | 274 | (14) | -5.1% |
| Capitalised costs and expenses | (13) | (8) | (5) | 62.5% |
| Other operating costs | 78 | 44 | 34 | 77.3% |
| Intersegment costs | 31 | 53 | (22) | -41.5% |
| Total Costs | 4,190 | 4,250 | (60) | -1.4% |
| Operating profit/(loss) (EBIT) | 75 | 74 | 1 | 1.4% |