Segment profit or loss - Insurance Services
| for the six months ended 30 June (€m) | 2017 | 2016 | Increase/(decrease) | |
|---|---|---|---|---|
| Net insurance premium revenue |
11,098 |
10,551 |
547 |
5.2% |
| gross premium revenue |
11,122 |
10,573 | 549 | 5.2% |
| outward reinsurance premiums | 24 | 22 | 2 | 9.1% |
| Fee and commission income | 45 | 28 | 17 | 60.7% |
| Net financial income from assets related to traditional products | 1,717 | 2,101 | (384) | -18.3% |
| Net financial income from assets related to index- and unit-linked products | 75 | (113) | 188 | n/s |
| Net change in technical provisions for insurance business and other claims expenses | 12,171 | 11,944 | 227 | 1.9% |
| Claims paid | 5,141 | 3,693 | 1,448 | 39.2% |
| Net change in technical provisions for insurance business | 7,044 | 8,262 | (1,218) | -14.7% |
| Change in technical provisions where investment risk is transferred to policyholders | (14) | (11) | 3 | 27.3% |
| Investment management expenses | 9 | 9 | - | n/s |
| Acquisition and administration costs | 356 | 329 | 27 | 8.2% |
| Net commissions and other acquisition costs | 273 | 250 | 23 | 9.2% |
| Operating expenses | 83 | 79 | 4 | 5.1% |
| Other revenue/(costs), net | (29) | (15) | (14) | 93.3% |
| Operating profit/(loss) (EBIT) | 370 | 270 | 100 | 37.0% |
n/s: not significant