SEGMENT PROFIT OR LOSS - FINANCIAL SERVICES

for the six months ended 30 June (€m)20172016Increase/(decrease)
Net interest income 734 760 (26) -3.4%
Interest and similar income 775 782 (7) -0.9%
Interest and similar expense 41 22 19 86.4%
Net fee and commission income 1,815 1,780 35 2.0%
Fee and commission income 1,846 1,807 39 2.2%
Fee and commission expense 31 27 4 14.8%
Profits/(Losses) on trading, on disposals or repurchases and fair value adjustments in hedge accounting 522 499 23 4.6%
Net interest and other banking income 3,071 3,039 32 1.1%
Net losses /recoveries on impairment of loans and advances (8) (5) (3) 60.0%
Net income from banking activities 3,063 3,034 29 1.0%
Administrative expenses 2,539 2,521 18 0.7%
personnel expenses 65 64 1 1.6%
other administrative expenses 2,474 2,457 17 0.7%
Net provisions for risks and charges 100 16 84 n/s
Other operating income/(expenses) 34 12 22 n/s
Operating expenses 2,673 2,549 124 4.9%
Operating profit/(loss) (EBIT) 390 485 (95) -19.6%

n/s: not significant